Frequently Asked Home Care Questions
We know choosing in-home care is a big decision. Whether you’re just starting your search or ready to hire a caregiver, here are answers to the most common questions families ask. If you still need help, reach out to our team anytime.
Table of Contents
Your Questions, Answered.
General Questions About Home Care
What areas do you provide caregivers in Georgia?
We proudly serve families across metro Atlanta and surrounding areas, including Buckhead, Dunwoody, Marietta, Stockbridge, and more. If you're located in Georgia and need help caring for a loved one at home, reach out to see if we serve your area.
What is home care and how does it work?
Home care is non-medical support provided in the comfort of your loved one's home. Our caregivers assist with daily tasks like bathing, meals, mobility, and companionship — helping seniors stay independent and safe. Learn more about our services here.
What’s the difference between home care and home health?
Home care provides personal support, while home health involves skilled nursing or therapy, usually ordered by a doctor. At 4 Seasons, we focus on home care, but we often work alongside home health providers.
When is it time to consider home care for a loved one?
Common signs include falls, forgetfulness, isolation, or struggles with cooking, hygiene, or mobility. If caregiving is becoming overwhelming, it may be time to ask for help. See how respite care can offer relief.
Can you care for my mom at the hospital or assisted living facility?
Of course - our services can be provided anywhere our clients need them. Just reach out and tell us about your situation.
Services & Scheduling
What services does 4 Seasons Home Care offer?
We offer personalized care plans that include companionship, bathing, dressing, meal prep, light housekeeping, transportation, and more. View our full list of services here.
Do you offer overnight or 24/7 care?
Yes, we provide overnight care, 24/7 care, and live-in support depending on your needs. Our caregivers work in shifts or stay overnight to ensure your loved one is never alone. Learn more about 24/7 home care here.
Can I change the schedule if needed?
Absolutely. We build flexible schedules around your needs. Whether you need daily care or just a few hours per week, we'll work with you.
Do you help with memory care?
Most definitely. Our caregivers are trained to support clients with Alzheimer's or dementia. We use patience, structure, and familiarity to provide safe, meaningful care at home. Explore our memory care services here.
Do you offer respite care for family caregivers?
Yes. Whether you need a weekend off or a vacation, our team can step in to give you the break you deserve. Learn about respite care options here.
Caregiver Training & Safety
Do your caregivers have any specialized training?
All caregivers are certified nursing assistants (CNAs) or personal care aids (PCAs) who are all certified in First Aid & CPR. 4 Seasons Home Care also has a continuous education program which keeps caregivers current and up-to-date on the best practices within the personal care industry.
What training do your caregivers receive?
Our caregivers (usually CNAs or PCAs) are trained in senior safety, fall prevention, dementia care, and respectful communication. Many have years of hands-on experience in home care.
Can I meet the caregiver before we begin?
Sure! We match your family with a caregiver based on skills, personality, and preferences, and you could have a chance to meet them before starting.
Are your caregivers background-checked?
Yes, all our caregivers undergo national background checks, reference checks, and in-person interviews. We only hire people we'd trust in our own homes with our own families. Compassion and trust is what we pride our team on.
What if my caregiver isn’t a good fit?
No worries. If something feels off or isn't the best fit, let us know and we'll make it right. We're committed to finding the right caregiver for your family.
Cost & Insurance FAQ
Do you accept Veteran's benefits?
We are honored to help those who have served our country. Through the Veterans Administration, veterans and the surviving spouses of veterans may qualify for benefits that can significantly help minimize the costs of in-home care. If you are a veteran or a surviving spouse of a veteran, we will be happy to help you through the application process
Do you accept long-term care insurance?
Yep! We are network providers and work with most long-term care insurance providers. Our team will guide you through every step and can help you file claims.
Are there contracts or commitments?
No long-term contracts. We believe in earning your trust. You can adjust or pause care as needed.
How much does home care cost in Atlanta?
Costs vary depending on hours, needs, and caregiver skill level. Most families spend between $22-$30 per hour. We'll work with you to build a care plan that fits your budget. Call us for a free consultation.
Do Medicare or Medicaid cover home care?
In most cases, Medicare doesn't cover non-medical home care. Medicaid sometimes helps in specific situations. We can walk you through your options.
Getting Started FAQs
How do I get started?
It starts with a free phone consultation. We'll learn about your needs, explain our services, and create a personalized care plan. Contact us here to begin.
How soon can care begin?
In many cases, we can start care within 24-48 hours. For emergency or last-minute needs, call us directly for help.